Contact Matcha & Pilates USA

Here to help. Need help with Matcha Bloom, Haze Hojicha, Moon Latte, Latte de Noël, our Pilates grip socks or an order? Email contact@adisael.com.

For order assistance, include your order number, checkout email and a brief explanation. Please do not email passwords or full card details. For product-label or allergy questions, request the final verified product information before ordering.

U.S. order fulfillment and returns

Orders are dispatched from our Los Angeles location. Authorized returns should be sent only after contacting customer care:

See Shipping & Delivery and Returns & Refunds for details. The fulfillment facility is not a retail store or customer pickup point.

This U.S. store is operated by ADISAEL USA INCORPORATED. Our Austin registered office is separate from the Los Angeles fulfillment location. See Contact & Legal Information.

You may also review our Frequently Asked Questions and Grip Socks Size & Care Guide.